SOAR (Security Orchestration, Automation and Response) is a platform that enables security teams to collect security data from multiple sources and automate incident response.
What is SOAR?
SOAR is a technology that combines security tool orchestration, process automation, and incident response to improve security team efficiency.
SOAR Components
Orchestration
- Tool integration: Connect multiple security tools
- Workflows: Define automated processes
- APIs: Interface with external systems
- Connectors: Predefined integrations
Automation
- Playbooks: Automated response scripts
- Workflows: Automated workflows
- Scripts: Automation code
- Triggers: Automatic triggers
Response
- Automatic response: Automatic actions on incidents
- Escalation: Automatic incident elevation
- Notifications: Automatic alerts
- Documentation: Automatic action logging
SOAR Benefits
Operational Efficiency
- Time reduction: Faster incident response
- Automation: Elimination of repetitive tasks
- Scalability: Handling larger incident volume
- Consistency: Standardized processes
Security Improvement
- Fast response: Reduced response time
- 24/7 coverage: Continuous operation
- Error reduction: Fewer human errors
- Better visibility: Greater process transparency
Cost Reduction
- Less personnel: Reduced personnel needs
- Efficiency: Better resource utilization
- ROI: Measurable return on investment
- Optimization: Better use of existing tools
Use Cases
Incident Response
- Automatic detection: Automatic incident identification
- Containment: Automatic system isolation
- Investigation: Automatic evidence collection
- Remediation: Automatic problem correction
Vulnerability Management
- Automatic scanning: Automatic vulnerability identification
- Prioritization: Automatic classification by criticality
- Patching: Automatic patch application
- Verification: Automatic correction validation
Threat Analysis
- Correlation: Automatic event relationship
- Enrichment: Context addition to threats
- Classification: Automatic categorization
- Sharing: Threat information sharing
Popular SOAR Tools
Enterprise
- Splunk Phantom: Splunk SOAR platform
- IBM Resilient: IBM solution
- Microsoft Sentinel: SOAR integrated in Azure
- Palo Alto Cortex XSOAR: Palo Alto platform
Open Source
- TheHive: Incident response platform
- Cortex: TheHive analysis engine
- MISP: Threat sharing platform
- OpenCTI: Threat intelligence platform
Cloud
- AWS Security Hub: Amazon security center
- Azure Security Center: Microsoft security center
- Google Cloud Security Command Center: Google security center
- CrowdStrike Falcon: Endpoint security platform
SOAR Implementation
Phase 1: Analysis
- Process evaluation: Identify current processes
- Tool identification: Map existing tools
- Requirements definition: Establish needs
- Platform selection: Choose SOAR tool
Phase 2: Design
- Architecture: Design the solution
- Integrations: Plan connections
- Playbooks: Design response scripts
- Workflows: Define workflows
Phase 3: Implementation
- Deployment: Install the platform
- Configuration: Configure integrations
- Development: Create playbooks and workflows
- Testing: Validate operation
Phase 4: Operation
- Monitoring: Continuous surveillance
- Maintenance: Updates and improvements
- Optimization: Continuous refinement
- Training: Staff training
Common Playbooks
Malware Response
- Detection: Identify malware
- Containment: Isolate infected system
- Analysis: Investigate the malware
- Removal: Remove the malware
- Verification: Confirm cleanup
- Restoration: Restore system
Vulnerability Management
- Scanning: Identify vulnerabilities
- Prioritization: Classify by criticality
- Patching: Apply corrections
- Verification: Validate corrections
- Documentation: Record actions
Phishing Response
- Detection: Identify malicious email
- Analysis: Investigate the attack
- Containment: Block links/files
- Notification: Alert affected users
- Remediation: Change credentials if necessary
Integration with SIEM
Data Flow
- SIEM → SOAR: SIEM events trigger playbooks
- SOAR → SIEM: SOAR actions are logged in SIEM
- Correlation: Better event correlation
- Response: Automatic response to events
Integration Benefits
- Automation: Automatic response to events
- Efficiency: Response time reduction
- Consistency: Standardized processes
- Visibility: Greater operation transparency
Metrics and KPIs
Operational
- Response time: Reduction in response time
- Automation: Percentage of automated processes
- Efficiency: Team productivity improvement
- Errors: Human error reduction
Business
- ROI: Return on investment
- Cost per incident: Cost reduction
- Satisfaction: Team satisfaction improvement
- Compliance: Better regulatory compliance
Best Practices
Playbook Design
- Simplicity: Keep playbooks simple
- Modularity: Create reusable components
- Documentation: Document clearly
- Testing: Validate regularly
Change Management
- Version control: Maintain playbook versions
- Testing: Test changes before implementing
- Rollback: Ability to revert changes
- Communication: Inform team of changes
Monitoring and Optimization
- Metrics: Measure playbook effectiveness
- Analysis: Identify improvement opportunities
- Optimization: Continuously refine
- Feedback: Collect team feedback
Related Concepts
- SIEM - Main alert source for SOAR
- EDR - Endpoint tool that SOAR can automate
- Incident Response - Process that SOAR automates
- Security Breaches - Incidents that SOAR helps contain
- Firewall - Device that SOAR can configure automatically
- WAF - Web tool that SOAR can manage
- Antivirus - Tool that SOAR can update automatically
- Active Directory - System that SOAR can manage
- Tickets - Management system that SOAR can automate
- Dashboards - SOAR operation visualization
- Logs - Data source for SOAR analysis